A user-focused Service Designer and programme manager with a t-shaped skillset rooted in a decade of practice on agency-side, informed by a background in Industrial and Transport Design. Craig is experienced in delivering impact for top global companies at Board level across a range of sectors including healthcare, rail, luxury retail, and across project types including brand, service & experience, technology.
Improving accessibility and inclusivity at the British Library
Improving accessibility and inclusivity at the British Library
Driving community engagement for a local authority in West London
Driving community engagement for a local authority in West London
Developing a cross-industry, tech-powered solution to reduce incidence of loss and theft of high-end watches
Developing a cross-industry, tech-powered solution to reduce incidence of loss and theft of high-end watches
Using a teach & do approach to design developmentally appropriate healthcare
Using a teach & do approach to design developmentally appropriate healthcare
Building a dynamic long-term brand strategy for a new railway line
Building a dynamic long-term brand strategy for a new railway line
Dismantling inequalities & instilling anti-racism in Welsh education
Dismantling inequalities & instilling anti-racism in Welsh education
